Author: blogger
When room service was introduced to the public, this was viewed as one of the most convenient features of a hotel or any type of lodging. There are some people though who are reluctant to avail of such service because there are additional charges that are added to their expenditures. However, if you show your customers that you only provide quality room service, there is no doubt that they will avail of this every time they stay at your hotel. So how do you improve room service performance?
The best method of enhancing room service performance is to monitor this regularly. If you have the data that you need, you will know where you are lacking and where you should improve on. Luxury and full service hotels always have room service provided for the guests. Most women who travel alone appreciate this kind of hotel feature and for your company, this can drive increasing profits while attracting more clients. Hotel room service can also support higher daily rates for the rooms. Many misinterpret room service as food delivery but the former is not only for serving food to the guests. It aims to make the customers feel special and comfortable while staying at the hotel. This may include services like professional servers, setting the table and even sell desserts for the guests.
One of the main goals of providing room service is to be able to offer this as fast as possible. Guests do not like to wait for their food, staff member or for any kind of help they require. Thus, they should be attended to immediately. Otherwise, they will most likely not return to the hotel. Aside from the response time, there are also other things that you should monitor to improve room service performance. Some companies choose to measure all the aspects that might affect the efficiency of their room service, making them more effective. This is particularly because they are able to perform a complete hotel performance appraisal.
Room service is not only about giving food or serving towels and other things to the customers. This may also refer to dining room service. In this case, you should also keep track of the restaurant service specifically if you have a restraint within the building. Both dining and hotel room services should provide support for client calls 24/7. To cut down the response time made for housekeeping and kitchen, you might want to maintain a pantry or storeroom on each of the floors. The storage section should contain essentials such as fresh water, flowers, towels and others. This will allow the employees to quickly attend to the guests without having to rush to the main storage room for the requirements of the customers.
To make your room service performance more efficient, personnel should be professional particularly in answering phone calls. Check the name of the customer and clarify the things or orders that he or she needs. More than often, suggestive selling practices are utilized. It is also helpful to inform the client about the waiting time for the delivery.
DeepakDeepak Mahtani had everything he ever dreamed of in life: money, a flourishing company, class, and business degrees from Sophia University, Tokyo, Japan, and American College, Switzerland. He followed his family’s tradition of serving the Eastern gods and rested assured that he was living life to the fullest. Born into a Sindhi Indian family, Mahtani grew up learning the Hindu scriptures, attending their services and participating in the rituals that come along with the faith. His father was a businessman from Pakistan who fled to India because of tribal persecution. He settled in Bombay with a few rupees and started a business. Not long afterward, he got on a cargo ship and relocated 6,000 miles to Indonesia.
He gave birth to his son Deepak and two other siblings in Hong Kong, and four years later, relocated to Japan. They still practiced their Hindu religion and his father always drilled into the heads of his children that -money and success is all that you need to be happy in life.-
He had no idea that hell was around the corner until an unexpected tragedy struck and changed his life for good. His sister came to visit him in Geneva for two weeks. She had an automobile accident and died instantly. It was a very traumatic experience that left him in severe depression for six months. He lost interest in his business, started smoking, was drinking excessively and suicidal until he met a fellow Sindhi Indian in Geneva who was a Christian. This new friend tried to introduce him to his Christian God but Mathani was adamant. His friend encouraged him not to reject the Christian God, but to focus on the man Jesus and His word. Bathani got a Bible and began reading the words of Jesus in red and gradually started believing in the God of the Bible.
At the age of 12, Mahtani lost his mother to kidney disease. Even though he was the baby of the family, he was determined to succeed at all costs. Upon graduation from school, he started an electronics distribution company that he took from zero to $4 million in four years. His wealth came with a luxurious lifestyle: first-class travel, five-star hotels, nice clothes and money to do whatever he wanted. He was fluent in English, French, Spanish, Japanese, and two Indian languages. His busy schedule did not accommodate anything to do with God; he was brutally aggressive about getting what he wanted to the point of pushing people out of the way without blinking an eye. For Mahtani back then, what could be sweeter than the -heaven- he was experiencing on earth?
He had no idea that hell was around the corner until an unexpected tragedy struck and changed his life for good. His sister came to visit him in Geneva for two weeks-then got in a car accident and died instantly. The trauma of her death left him in severe depression for six months. He lost interest in his business, started smoking, was drinking excessively and suicidal until he met a fellow Sindhi Indian in Geneva who was a Christian. This new friend tried to introduce him to his Christian God, but Mahtani was adamant. His friend encouraged him not to reject the Christian God but to focus on the man Jesus and His Word. Mahtani got a Bible and began reading the words of Jesus in red and gradually started believing in the God of the Bible.
After praying without success to other gods for one good night’s sleep, his request was granted by the God of the Bible. That was how he gave his life to Christ. Today, he shares the Gospel all over the world, especially with Hindus and Sikhs and business people. He is actively involved in leadership in his local church and is married to Celia. They have two grown boys–Arun and Sanjay.
When he first converted to Christianity, his family members were unhappy and extremely skeptical. Over time they saw the positive impact of his new-found faith. His act of loving and accepting his family despite their differences in belief caused his older sister and niece to turn to Christianity.
Today, Mahtani is a management training consultant specializing in understanding culture and working with different cultures, especially those of India, Japan, and China. He has coached and trained hundreds of senior managers who are involved in outsourcing to Indian companies and in remote team management around the globe. Most of his clients are FTSE100 and Fortune 500 companies, and he sits on a number of boards.
Apart from his business interests, he is actively involved in a number of charities both in the UK and South Asia that raise funds for health, development, and education in developing countries. He was included in the International Who’s Who of Professionals (2001). He recently participated in writing a book called Sindhi Journeys of Faith–20 stories of Sindhis around the world who have come to know Christ. All 2,000 copies of the book have been distributed, and another reprint is being planned.
-After 20 years of being a follower of Jesus Christ, He has answered my prayers,- Mahtani says, summing up his Christian experience. -Today, I am even more successful than I ever was, not because of money but because of the people I met through my faith as I traveled round the world.-
His message for the world is, -God is a God of love, and Jesus is his means of demonstrating that for each one of his children. He so wants a relationship with each one of us. Don’t think of it as a religion but rather as a love story. Also don’t believe and live the lies that have been spoken over you by the evil one and people who he uses to discourage us.-
Let us lift up Deepak Mahtani in prayer–that the Lord will continue to empower him to reach others with the Good News, in the name of Jesus. Pray that his efforts will not be in vain and unlimited favor will be his portion at all times, in Jesus’ name.
By May Olusola www.mannaexpressonline.com
FDI is investment which occurs directly across national boundaries. It means when firm of one country buys a controlling investment in firm of another country or where a firm sets up its branch in another country. A firm that engages itself in FDI becomes a multinational enterprise (MNE).
Foreign Direct Investment (FDI) is important because it gives facility to make investments in long-term profits which are in long-term projects working in other countries. The investment is done directly by foreign investors which can be any company or a group of persons who are looking for power in excess of the foreign ventures. It is also a major source of finance where the country can obtain finance from other countries to develop itself. f.
Recently, the government announces that the retail sector is partially opened for FDI. It means the foreign investors who are interested in Indian markets can invest up to 51% in multi brand retail and 74% FDI in single-brand retail. The government decision divided experts on the problem and on its prospects. Some says the decision will decrease opportunities, and will result in wipe out of local stores. The optimists, on the other hand, have seen decision as a large range of opportunities for farm products and more opportunities for the unemployed.
FDI provide benefits to small farmers by working together to form producer companies which will directly work with corporations to get higher revenues, or small farmers must willingly move into the new jobs directly or indirectly created by FDI in sectors such as retail, food processing and supporting industries.
The FDI offers a foreign capital and funds. It also extends an economy of a particular country where the investment is being made. It permits the move of highly developed technologies from developed countries to developing countries which helps in creating fresh jobs in a particular country and in turn the salary of the employee increases. The country where investment is done increases its human capital resource. It also brings new skills in a country & possibility of innovative research increases which helps in the growth of the country.
Now, global retailers are willing to sell their products by setting their own branch or franchises in another country which will again attract foreign capital along with better quality products in a large variety and advance services for the consumers and even consumers will get access of some global brands. This will in turn increase competition in the country and expands manufacturing units. To stand in a market, these global retailers have to lower their prices of foreign goods which need them to set up their manufacturing units locally or to handover the production assignments to domestic manufacturers on their specifications which brings a large number of employments in the country.
All this opportunities make, the Indian retail market a real happening place in the days ahead while at the same time it will be offering immense business opportunities and growth to the domestic entrepreneurs. In result, the Indian market will become the part of the global market.
In the past there were hardly any decent hotels near Delhi Airport. However things have definitely changed with renovation work at the Delhi airport and also due to the new terminal T3. Most of the hotels are under construction and will be available to travelers from 2012 onwards. There are several hotels near Delhi Domestic airport. There are many hotels that are situated near the national highway in the Mahipalpur area.
There is also a transit hotel near the new terminal T3 at Delhi Airport. It offers services to both domestic and international passengers. This hotel has all the modern facilities that helps the traveler to relax .Delhi attracts thousands of travelers everyday as it is trade hub. It is rapidly developing as a commercial center .Apart from business the city also attracts travelers throughout the country and world as it has several historical places of interest. The best part about hotels Delhi airport that depending on the budget of the traveler any kind of hotel can be available. Delhi hotel booking has also become very easier with their several agents throughout the country. The best part is most of the hotels can also be booked online.
Many international tourists prefer to stay at hotels near Delhi International airport as will save the cost of traveling to the airport. Staying at a hotel near the airport will save them a lot of time, energy and money of traveling to the airport.
Many tourists often look for budget hotels during their stay at Delhi. Paharganj in Delhi is famous for budget hotels. The area is quite popular with tourists for its budget accommodations. Moreover the greatest advantage is that the place is situated very near to the national and international airports. Most of the budget hotels have all the modern amenities and are quite comfortable for staying for budget travelers. The hotels of Paharganj are also famous to tourists from abroad as they are always featured in travel or guide books for travelers. There are many MNCs and top notch companies are located here which leads to a lot of business traveling. Most of the executive prefer staying near the airport so that they can save time on traveling. Most of the hotels travel desk has car rental services which one can always contact to go out for sightseeing to historical places. Therefore the advantage of staying close to the airport is that one can save time in traveling that can be used for sightseeing.
Starwood Hotels and Resorts Worldwide is planning to build a new resort in the Dominican Republic after it signed an agreement with development partner Grupo Punta Cana. The Westin Puntacana Resort is expected to open to tourists taking Dominican Republic holidays in late 2013 in the Playa Blanca area of the Puntacana Resort and Club complex.
The new resort will have 204 luxurious rooms including 16 suites, and guests going on holidays to the Dominican Republic can enjoy facilities such as a large swimming pool, full service spa, fitness centre, 24-hour business centre, meeting and wedding rooms, children’s club, walking trails, lobby bar and a poolside grill.
Brian Povinelli, the Global Brand Leader for Westin Hotels and Resorts, commented: “The Westin Puntacana Resort is a highly anticipated addition to our growing resorts portfolio, offering travellers a refreshing, island retreat on one of the most popular islands in the Caribbean.
“The new resort will offer all of the Westin brand’s signature programs and amenities, designed to inspire wellbeing and send guests home feeling better than when they arrived.”
During holidays in the Dominican Republic, travellers staying at the new resort will also have access to first-class amenities at the Puntacana Resort and Club, such as championship golf course, nine gourmet restaurants, a Six Senses Spa, a 1,500-acre ecological reserve and three miles of pristine white sand beaches.
The resort is the first of two Dominican Republic hotels that Starwood Hotels and Resorts is planning to open over the year or so. The first property, Four Points by Sheraton Punta Cana Village, is due to open in October, 2012 and is also being developed by Grupo Punta Cana.
Punta Cana is situated on the easternmost province of the Dominican Republic in the Caribbean and travellers from all over the world head to the region every year to experience tropical Punta Cana holidays amid stunning natural scenery that is made up of white sand beaches, turquoise ocean waters, lush green landscapes.
“We are delighted to expand our partnership with Starwood Hotels and Resorts to be able to share the Puntacana experience with even more travellers as they visit the Dominican Republic,” stated Alberto Abreu, the Executive Director of Hospitality at Puntacana Resort and Club.
He added: “The Westin Puntacana Resort will allow even more visitors from around the globe to experience the one-of-a-kind beaches, weather, and activities available in our country, and at our resort. We look forward to welcoming more guests into the Puntacana family as we move forward with this project.”